• You will speak with a certified restoration specialist within 15 minutes of your call.

• Advise you of what to do to minimize the damage until our crew arrives.

• Dispatch a crew of certified, trained and experienced water damage technicians to your home within three hours of your call.

• Pump out the freestanding water immediately then extract water from carpet padding and upholstery.

• Provide professional grade dryers and dehumidifiers to provide a controlled drying process of structure and contents, to minimize damage from mold and mildew. We have an extensive inventory...no job is too big or too small.

• Use specialized instruments to locate hidden pockets of water and to technically monitor the dehumidification/drying process.

• Remove carpet and padding if deemed necessary. We will clean, dry and reinstall carpets and padding based on IICRC standards.

• Work directly with the insurance company to process the claim and get your home back to normal as quickly as possible. Time is money!

• We do not consider a job complete until the structure and contents are dry and conditions in which mold and mildew can grow are eliminated.